Insurance and Safety Commitments at Storage Somers Town
Storage Somers Town is committed to providing an insured, secure and professionally managed service for every move and storage project we handle. From initial collection to final placement in storage, we prioritise the protection of your belongings, the safety of our team and the wellbeing of anyone on or near our working sites. This page explains the key elements of our insurance cover, our approach to health and safety, and the procedures we follow to manage risks.
Insured Removal Company for Peace of Mind
As an insured removal company, Storage Somers Town maintains appropriate insurance cover to protect customers and third parties during moving and storage activities. We understand that you are trusting us with valuable and sometimes irreplaceable items, so our operating procedures are designed to align with our insurance obligations and industry best practice.
Our insurance arrangements are reviewed regularly to ensure they remain appropriate for the services we provide. From collection at your property through to loading, transport, unloading and storage, we work to minimise the risk of damage or loss, and to respond efficiently and transparently if an incident does occur.
Public Liability Insurance Protection
Public liability insurance plays a central role in our safety and responsibility framework. This cover is in place to protect members of the public and third party property in the unlikely event that something goes wrong during our work. Whether we are operating at your home, business premises or in shared access areas, public liability insurance provides an important level of reassurance.
Our teams are trained to work carefully in all environments, particularly in communal spaces such as stairwells, corridors and car parks. If accidental damage to third party property occurs, public liability insurance is there as a safeguard while we work to resolve matters promptly and fairly. This cover complements our internal safety standards and reinforces our commitment to responsible operations.
Staff Training and Competence
Well trained staff are critical to delivering a safe and insured removal service. Storage Somers Town provides comprehensive training for all team members, both when they join us and throughout their employment. This includes instruction on safe lifting and handling techniques, correct loading and securing of items in vehicles, and the correct use of moving equipment such as trolleys and lifting aids.
In addition to practical skills, our training covers site awareness, communication and the importance of following agreed risk assessment and safety procedures. New staff work under supervision until they demonstrate that they can meet our safety and service standards consistently. Refresher training sessions are delivered regularly to maintain high levels of competence and to incorporate updates in guidance or best practice.
Supervisors and team leaders receive additional guidance in job planning, incident reporting and on the spot decision making. This helps ensure that safety is considered at every stage, from initial survey through to the completion of each job.
Personal Protective Equipment and Safe Working Practices
Personal protective equipment, or PPE, is a key component of our day to day operations. Depending on the nature of the job and environment, our teams use PPE such as protective gloves, high visibility clothing, safety footwear and other equipment identified in the risk assessment.
PPE is issued and maintained by Storage Somers Town and must be worn in accordance with our safety policies. Team members are trained in the correct use and limitations of each type of PPE so that it supports, rather than replaces, safe working techniques. For example, even when wearing safety footwear and gloves, staff are required to follow approved manual handling practices and to use equipment such as sack trucks or dollies where appropriate.
We also promote tidy working areas, clear walkways and careful stacking of items during loading and storage. These simple measures reduce trip hazards, protect goods from accidental impact and create a safer environment for both staff and customers.
Risk Assessment Process for Every Job
A structured risk assessment process underpins our approach to safety and insurance. Before work begins, we identify potential hazards associated with the property, access routes, items to be moved and any special customer requirements. We then review who might be affected, such as customers, neighbours, the public or our own staff, and decide on suitable control measures.
Control measures can include choosing specific moving equipment, limiting the number of people in certain areas, planning particular lifting techniques for heavy or awkward items, or scheduling work at quieter times to reduce interaction with pedestrians and other traffic. These measures are communicated clearly to all members of the team before work starts.
During the job, supervisors monitor conditions and adjust the risk assessment if anything changes, such as unexpected obstacles, weather conditions or access issues. Any incidents or near misses are recorded and reviewed so that we can improve procedures and prevent similar situations in future. This continuous improvement approach ensures our risk assessment process remains effective and up to date.
Customer Responsibilities and Cooperation
While Storage Somers Town takes the lead on safety and insurance, we also ask customers to support our efforts. This might include keeping access routes clear, advising us of any known hazards at the property, securing pets and children away from working areas, and informing us about particularly delicate or high value items.
By working together, we can ensure that the risk of accidents or damage is minimised and that the protection offered by our insurance cover is supported by safe, practical behaviour on site.
Our Ongoing Commitment to Safety and Protection
Insurance and safety are not one time considerations for Storage Somers Town. They are integral to our planning, training and daily operations. Through robust public liability insurance, regular staff training, the correct use of PPE and a thorough risk assessment process, we aim to provide a reliable and secure service every time you choose us for your removal and storage needs.
We continually review our procedures and standards so that customers can feel confident that their possessions, and everyone involved in the move, are looked after with professionalism and care.
